- Shipping Information
Domestic Shipping within Australia and New Zealand
We offer a flat rate of $14.95 per order. Delivery is via Australia Post "Express Post Satchels" so they can be tracked. A signature is required for delivery.
All domestic orders over $200 will receive free shipping.
Any "Free Shipping" promotions are for deliveries within Australia and New Zealand only.
We can ship to most countries worldwide on request. Please contact us for a shipping quote.
When will my parcel arrive?
We generally process and dispatch orders within 1-3 business days from the time your order is submitted and you will receive an email with the tracking number. All orders received after midday will be processed the next business day.
Depending on your location in Australia, you should receive your order within 3-7 business days. Outside of Metropolitan areas may take a little longer. During sale periods, please allow 10 business days for delivery.
Once your order is processed it cannot be cancelled.
To ensure your parcel is delivered safely and you are not left disappointed, a signature will be required at time of delivery. Please provide a delivery address where there will be someone available to receive the parcel and sign.
Tracking your parcel
We ship all our parcels with tracking numbers so it's easy for us both to follow its trip from us to you. Your tracking number will be emailed to you once your order is packaged and ready for shipping.
Who do I contact if I have any queries?
If you have any questions or queries, please contact us and we will be happy to assist.